Experience
Capital one, Product Manager
July 2020 - Present
Lead a cross-discipline product development team in inner-sourcing and building from the ground up a self service messaging platform set to deliver ~ 40 million emails, push notifications and SMS a day. Leveraged a micro frontend architecture and created a contributor process for federated development which reduced development time to market.
Capital one, Principal DEsign Strategist
June 2018 - July 2020
Leveraged strategic design mindsets and methods to map out current associate learning and development experiences. Identified opportunity areas and curated service moments and/or programs to amplify key moments or solve for breakdowns. Designed and implemented a Train-the-Trainer experience model that focused on community building, shared learning, and recognition.
Capital One, Senior Project Manager
July 2016 - June 2018
Worked directly with the Chief of Staff to the Global Head of Design to fill process gaps or failures that impede productivity or morale of our ONE Design population (~400 people) and collaborated with partners inside or outside our organization to remediate.
Capital One, Process Manager
July 2016 - July 2015
Supported an agile release train by organizing and overseeing code deployment events to delivery. Looked to improve processes by empowering teams with self-service tools and adoption of automation techniques.
Interactive Pixel company, Business development coordinator
Summer 2014
Partnered with CEO to identify clients, sector opportunities and competition to develop marketing plans to grow the reach of the advertising firm. Consulted with new business on needs and scoped work and budget for execution.
